Each email address and contact phone number can only be associated with one Vantillu Spices account.
You can browse and add products to the cart without registering, but only registered users will be able to checkout and place orders. Registered members need to be logged in at the time of checking out the cart; they will be prompted to do so if they are not logged in.
No. Registration on vantilluspices.com is absolutely free.
You can register by clicking on the “Register” link at the top right corner of the home page. Please provide the required information in the form that appears. You can review the terms and conditions, provide your payment details, and submit the registration information.
My Account is the section you reach after you log in at vantilluspices.com. My Account allows you to track your active orders, view credit note details, see your order history, and update your contact details.
You can pay for your order on vantilluspices.com using the following modes of payment: UPI, Credit, Debit cards (VISA / Mastercard / American Express), and more.
The VAT is included in the MRP of products. There are no additional taxes added by Vantillu Spices to your order. The prices you see on our product pages are the prices you pay. There are delivery charges for orders above Rs.500.
We have a dedicated team of delivery personnel and a fleet of vehicles operating across the city, ensuring timely and accurate delivery to our customers.
You can change your delivery address on our website once you log into your account. Click on “My Account” at the top right-hand corner and go to the “Update My Profile” section to change your delivery address.
Delivery is free for orders up to Rs.500. For any orders above that, we charge.
You will be informed via SMS or email at every stage of your order processing, from order confirmation to dispatch.
In case of a delay, our customer support team will keep you updated about your delivery.
There is no minimum order for delivery, but we charge a nominal delivery fee.
Once you have placed your order, you will not be able to make modifications on the website. Please contact our customer support team for any order modifications.
No, you can only order products that are in stock. We try to ensure the availability of all products on our website, but due to supply chain issues, this is not always possible.
The only way to check the status of your order is by contacting our customer support team.
You will receive an email and an SMS about unavailable items before the delivery of your order.
Our customer service team is available throughout the week, all six days from 9:30 am to 6:00 pm. They can be reached at +91 9160607111 or via email at care@vantilluspices.com.
If you are not satisfied with a product received, you can return it to the delivery personnel at the time of delivery, or you can contact our customer support team, and we will address the issue.
The amount will be refunded to your original payment method. Please contact customer support for further assistance regarding this issue.
Yes, we do bulk supply of products. Please contact customer support to know more at care@vantilluspices.com.
Once you have selected your products and click on checkout, you will be prompted to select the delivery slot and payment method. On the payment method page, there is a box where you can enter any e-voucher/coupon code you have. The amount will automatically be deducted from your invoice value.